IT Network MOnitoring

PBCS Professional Services empowers the client with dynamic, tailored Zabbix dashboards which transform raw information into actionable intelligence. Visualize the entire IT landscape at a glance, from critical network performance to potential security threats, all presented through intuitive graphics and customizable layouts.

PBCS South Africa delivers this powerful insight through Zabbix by offering:

• Role-Based Dashboards

• Visual Widgets

• Drag-and-Drop Layout

• Historical Data Views

The PBCS South Africa Professional Services team works closely with your organization to design and implement a Zabbix alerting strategy that aligns perfectly with your operational requirements and priorities. Our expertise ensures you receive the right notifications, at the right time, through the most effective channels.

The local PBCS South Africa team will:

• Gather your exact notification needs, including critical systems, SLAs, and preferred channels (email, SMS, ticketing).

• Define precise warning and critical thresholds  or your key metrics to minimize noise and maximize important alerts.

• Map Zabbix severities to your incident handling processes for appropriate urgency.

• Integrate Zabbix alerts with your existing ITSM or ticketing systems for streamlined workflows.

• Implement clear escalation rules within Zabbix to ensure timely attention to unresolved issues.

• Continuously optimize alert configurations based on your operational experience.

• Provide clear documentation and training on your Zabbix notification setup.

PBCS Professional Services provides expert consultation and proactive management, translating the comprehensive data from your Zabbix monitoring solution into actionable strategies that ensure peak performance and maximum uptime for your critical IT infrastructure.

1. Comprehensive Infrastructure Oversight

2. Proactive Problem Solving

3. Performance Optimization Strategies

4. Rapid and Effective Resolution

5. Ensuring Service Level Excellence

6. Unwavering Focus on Uptime

7. Transforming Visibility into Knowledge

Our Professional Services team helps you go beyond basic monitoring by designing and implementing integrated workflows within Zabbix that automate responses, streamline processes, and enhance your overall IT operations:

PBCS empowers clients to automate IT processes using Zabbix monitoring triggers:

• Automated Response Design

• Custom Action Scripting

• ITSM Integration

• Enhanced Notifications

• Remediation Automation (where safe)

• Orchestration Integration

• Efficiency Reporting