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IRIS Endpoint Management (EPM)

AI-Driven Operational Intelligence for Servers, Networks & Infrastructure.

Most organizations have invested heavily in Microsoft 365, Entra ID, Defender, Intune and Windows Server to secure identities, endpoints and collaboration. But one question usually remains unanswered: what is actually happening deep inside the infrastructure and can problems be identified before they become failures?​​

IRIS EPM adds an intelligent operational layer across your servers, applications and network infrastructure, delivering real-time diagnostics, AI-driven anomaly detection, predictive intelligence and automated remediation.

IRIS provides deep operational visibility across:

  • Windows Servers & Critical Infrastructure

  • CPU, Memory, Disk & System Performance

  • SQL, IIS, REST & SOAP Services

  • Routers, Firewalls & Network Devices

  • Network Throughput, Latency & Stability

  • Processes, Services & Operating-System Health

  • Distributed & Legacy Infrastructure
     

The objective is not to generate another alert. IRIS helps your IT team understand why a system is behaving abnormally, and what to do about it.

IRIS combines three integrated technology layers:​

Data Assimilation

Collects detailed telemetry through WMI, performance counters, SNMP, APIs, SQL services and other available sources.

AI & Intelligence

The Alchemy AI engine learns normal behavior, identifies anomalies, performs forensic analysis and models patterns that indicate emerging problems.

Automated Action

IRIS initiates corrective workflows: restarting degraded services, resetting problematic processes, executing intervention scripts and escalating critical information to your operational teams.

Intelligence is delivered through real-time messaging and Microsoft Power BI dashboards, giving both technical teams and management immediate visibility into infrastructure health.

Designed to Complement Microsoft  and Your Existing Monitoring

IRIS EPM does not replace Microsoft Intune, Defender, Entra ID or Microsoft 365. It complements them.

Microsoft delivers strong capabilities for identity, endpoint security, device management and cloud security. Where PBCS deploys Zabbix for infrastructure and network monitoring, IRIS adds the predictive layer on top: anomaly detection, forensic analysis and automated remediation across the estate.

This is particularly valuable for organizations managing complex environments across head offices, regional locations, data centers, branches, schools and other distributed facilities.

PBCS Group + IRIS EPM

PBCS Group delivers the complete service around IRIS EPM - from deployment and configuration through infrastructure diagnostics, Active Directory assessment and hardening, monitoring, incident response and ongoing optimization.

See More. Understand Earlier. Act Before Failure.

Your choice

PBCS GROUP

1766 Sofia, Bulgaria
Business Park Sofia,
Building 15B

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